| Features |
Bronze |
Gold |
Platinum |
| Product Updates & Upgrades |
 |
|
|
| Email Support |
|
|
|
Telephone Support
M/F 7AM to 4PM Pacific Time |
Charge per
inquiry |
6 inquiries |
Unlimited
inquiries |
| Knowledge Base Access |
|
|
|
| Forum Access |
|
|
|
| Dedicated Priority Email Support |
|
|
|
Dedicated Priority
Telephone Support |
|
|
|
Extended Support Hours
M/F 6AM to 5PM Pacific Time |
|
|
|
| Senior Engineer Support Team |
|
|
|
| Email Project for Analysis |
|
|
|
| Invitation to Beta Releases |
|
|
|