MadCap Pulse

ドキュメント用ソーシャル コラボレーション

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MadCap Pulse 概要


MadCap Pulse の販売は終了いたしました。 (2020 年 3 月 1 日)

MadCap Pulse は、唯一のドキュメント中心のソーシャル コラボレーション プラットフォームです。テクニカル ライターが従業員、顧客とつながり、コラボレートし、知識を共有するため、ドキュメント周りの完全なソーシャル レイヤーを作成することを可能にします。

新製品 MadCap Pulse リリース (2016 年 3 月 4 日)

ソーシャル テクノロジーのパワーを活用

高度なソーシャル機能により、執筆者はドキュメントの品質だけでなく、顧客とのつながりの改善、コミュニティの構築、情報の共有を促進することもでき、ソーシャル ネットワーキングの価値を最大限にすることができます。

MadCap Pulse の用途:

  • コラボレーションの改善と知識の共有
  • 利用者グループを介して機密事項またはプロジェクト固有のトピックの協議
  • 顧客または従業員との接続
  • 他のトピックに関連する専門家または個人のフォロー
  • ドキュメントセットに含まれていないドキュメントやファイルの添付
  • その他、多数。


MadCap Pulse の主な機能

MadCap Pulse は、ソーシャル コラボレーションの価値を最大限にし、ドキュメントの品質を高めるための高度な機能を提供します:

  • ユーザー プロファイル
  • アクティビティ フィード
  • タグ付け
  • トピックの評価とランキング
  • Follow Users and Groups
  • ファイル共有
  • 通知
  • 高度なレポートとユーザー統計
  • その他、多数


ユーザー プロファイルの作成

Create rich user profiles with personal photos or avatars, along with contact and other personal information. Users can post status updates, ask questions, post comments to topics, upload files and much more.

アクティビティ フィード

Users can view the latest activity, including articles read, status updates, topic updates and more.


Stay connected with users and engage with people of interest by following their activity.

コメント、いいね!、コンテンツ タグ付け

Share opinions or expertise with the community by adding comments to topics, and allow users to show support and encouragement using the “like” function. Topics, comments or files can be tagged with keywords in order to help users find relevant content.


Survey the community and ask questions about particular topics. Community users can then vote on responses, moving the most popular responses to the top of the list.


Upload files, including documents, videos, images and links, to a particular topics or share content with groups.


Subscribe to content and receive email updates on topic activity. Notification settings can be changed based on user preferences. Use the Favorite button to add to a list of favorite topics.


Advanced users (see How It Works) can assign tasks to other users, add specific details and assign due dates.


Advanced users can create groups around particular document sets, discussions or individual topics. Groups combine the best of forums and online documentation, allowing users to create a separate thread in order to collaborate, converse, and share ideas around a particular topic, documentation set or project.

トピック ランキング

Gather user satisfaction by allowing users to rank and rate topics using a 5-star ranking system.


Users can search on user comments, files or feedback in order to better find other relevant information.


Generate reports and analyze customer usage including browsers and operating systems. Select from a variety of chart options and data to create useful visuals for analysis.


Gain insight into how your users use your documentation, what they are searching for and respective results displayed, and more importantly, search terms being used that yield too many, too few, or no results.

Email 通知

Receive customized email notifications on user activity, such as when comments are added to topics or when a new group is created.

Pulse の動作概要


Pulse サブスクリプションの違い

MadCap Pulse User Activities 一般公衆


Read Comments
Search Comments
See Ratings/ Interactions
Rate Topics
Create Profile and Set Notification Preferences  
Post status/ Questions/ Articles  
Comment, Like, Follow and Tag User Content  
Upload Files, Photos, and Videos  
Subscribe to Topics  
Delete and Edit Their Own Content  
Assign Tasks  
Like/ Dislike/ Vote on Answers to Questions  
Designate Topics as "Favorites"    
Mention and Message Other Users    
Filter and View Files, Images, etc. Including in Comments    
Create and Access Groups    
Delete Content Added by Other Users      
Access to Server Settings      
Access to Reports      


MadCap Pulse 必要システム


⇒ MadCap Pulse の価格・購入


Pulse Server 3.x

The following is the list of system requirements needed to run the MadCap Pulse Server.

  • Windows operating system (the following are recommended)
    • Microsoft Windows Server 2008
    • Microsoft Windows Server 2008 R2
  • Microsoft .NET Framework 3.5.1 and 4.0
  • SQL Server (the following are recommended)
    • SQL Server 2008 Standard (with Full-Text Search enabled)
    • SQL Server 2008 R2 (with Full-Text Search enabled)
    • Note: You can also use SQL Server 2008 Express with Advanced Services, which can be downloaded from However, SQL Server 2008 Standard, SQL Server 2008 R2, are recommended instead. If you decide to use SQL Server 2008 Express, it is important that you use SQL Server 2008 Express with Advanced Services, because this version includes Full-Text Search as a feature that Pulse requires in order to function.
  • Microsoft Internet Information Services (IIS) 7
  • ASP.NET 4.0
  • MadCap Pulse Admin

Note: Windows Server 2012 and SQL Server 2012 are not supported at this time

Note: Microsoft .NET Framework 4.5 is not supported at this time

Pulse Server Installation Guide