• DIY Deployment gets you up and running in less than an hour
• Simple wizard interface
• Automatic device discovery including identification of IP SLA capable devices

Deploying SolarWinds VoIP and Network Quality Manager (VNQM) is a simple three-step process. First, install and configure VoIP and Network Quality Manager using a simple wizard interface. Next, let VoIP and Network Quality Manager automatically discover your VoIP and IP SLA capable devices. Finally, begin monitoring your VoIP and WAN performance. You’ll be monitoring in less than an hour.

Even better, with VoIP and Network Quality Manager’s intuitive web interface, you won’t need to attend training classes, read books with large animals on the cover, or pour through manuals in order to become productive.

• Configure VoIP performance alerts to notify you when key VoIP metrics such as jitter, latency, packet loss or MOS exceed your defined thresholds
• Configure IP SLA alerts to notify you when specific WAN performance thresholds are crossed

VoIP & Network Quality Manager enables you to quickly and easily configure intelligent alerts for correlated events, sustained conditions, and complex combinations of network and call states. You’ll know immediately if thresholds are violated by using triggers to notify you when jitter or delay levels are reaching a point that threatens voice quality.

VoIP and Network Quality Manager includes more than 16 built-in alert delivery methods and responses including email, pages, SNMP traps, text-to-speech, syslog messages, external application launching and automated escalation alerts.

• Monitor key call performance metrics including: jitter, latency, packet loss and MOS
• Generate real-time alerts when critical call performance thresholds are exceeded
• Correlate actual call performance metrics with corresponding IP SLA operations to troubleshoot poor call quality and WAN performance
• Track and confirm that your service provider meets the requirements of your WAN service level agreement

What is causing garbled words on the IP phones? How do you know if your MOS is falling below the average score of 3.5? VoIP & Network Quality Manager monitors the call performance metrics found within the CDR of every VoIP call to help you keep a sharp eye on your VoIP network health and maintain voice quality efficiencies.

• Search and filter on call origination or destination (phone number, IP address, region and gateway/endpoint) or Call Manager
• Search and filter based on time of call
• Search and filter on call status (failed, without zero duration, redirect reason or call termination cause)
• Search and filter on call quality (MOS, Latency, Jitter, Packet Loss)
• Display detailed search results with the ability to drill down for additional call details

Have you ever had that call from an angry user complaining about the quality of a call? Wish you had the ability to easily search for the details behind that specific call? VoIP & Network Quality Manager gives you the ability to search and filter on the data found in every call detail or call management record including:

• Call Destination
• Call Origination
• The date and time that the call was started
• The time that it connected and the time that it ended
• Jitter
• Packet Loss
• Latency
• MOS

Once you’ve located all of the pertinent details beyond the call, you can use VNQM’s advanced troubleshooting capabilities to determine just what caused that poor quality.

• Troubleshoot VoIP performance issues by correlating individual call and network performance metrics
• Search, filter and report on call detail records (CDRs)
• Generate real-time alerts when critical call performance thresholds are exceeded

Tired of having users complain about the voice quality of their IP phones? Wouldn’t it be nice to see all the details of the VoIP calls on your network? VoIP & Network Quality Manager gives you the ability to monitor, analyze and troubleshoot your VoIP network using the data avaialable in your Call Detail Records (CDRs) and Call Management Records (CMRs) alongside WAN performance metrics to maintain good voice quality.

With VoIP & Network Quality Manager, you can configure VoIP network alerts to notify you when specific voice quality thresholds are violated and then search for potential patterns within the same region, timeframe or reason code to troubleshoot the issue.

• Search and filter calls by origination or destination phone number, call manager, region, time of call, call quality metrics and more.
• Retain CDR information for up to one month, enabling you to search and view historical VoIP call details.
• Create and associate IPSLA operations to correlate call performance with WAN performance for troubleshooting, and VoIP quality optimization.

• Quickly and easily identify VoIP call quality & WAN performance issues using a highly intuitive, Web-based interface with drill-down capability
• View call detail records (CDRs) alongside WAN performance in a single pane of glass
• Review Top 10 lists detailing VoIP performance & IP SLA operation status across your network
• View your VoIP & WAN performance map for at-a-glance health indicators

Monitoring VoIP & WAN performance has never been easier. In fact, VoIP & Network Quality Manager allows you to build a custom dashboard that gives you at-a-glance insight into all aspects of VoIP and WAN performance, including a global snapshot of all of your call detail records (CDRs), call management records (CMRs) and IP SLA operations.

Handy Top 10 lists detail critical VoIP call quality and IP SLA performance statistics, while VoIP & WAN performance maps make it easy to visualize site-to-site network performance, including the direction of performance issues. Changes on the map help you quickly determine if a site is experiencing poor performance so that you can troubleshoot the connection quickly.

• Monitors and displays Cisco gateway PRI trunk(s) and channel utilization
• Graphically displays distribution of VoIP and data across all trunks and per each trunk separately
• Identifies top 10 quality issues for all calls through a designated gateway
• Current percent utilization for each interface

Lacking visibility into the performance of your Cisco VoIP gateway? Don’t know how your PRI trunk is being utilized? Or, perhaps you’re paying for capacity that isn’t being used. SolarWinds VoIP & Network Quality Manager provides a detailed view of VoIP gateway details and performance including PRI trunk and channel utilization, distribution of VoIP and data, and a list of the top 10 quality issues through a designated gateway. This allows you to see exactly how your VoIP capacity is being used and identify potential issues before they impact users.