Kudan Product Support
We encourage you to post your questions to the Forum and Wiki as well as read our API Documentation to see if you can
find your answers there.
If you are still having technical problems, we offer paid support to all our customers.
Get to know the basics and start building
Jump into the Kudan API documentation
Access to our extended documentation
Ask questions about Kudan AR and Kudan CV on our public forum
Learn the quick overview of Kudan AR SDK
Get in touch with our developer team by raising a ticket.
A ticket will allow you to raise a support request. You will be able to ask one issue concerning installation, activation,
license migration, configuration, troubleshooting.
Kudan's Technical Support team helps you with:
Build issues that are related to Kudan AR SDK or Kudan CV SDK,
Tracking down logic bugs that are related to how Kudan AR SDK or Kudan CV SDK is used
Platform (Android / iOS) issues that are related to Kudan AR SDK or Kudan CV SDK.
Advice on the best approach in terms of speed and design of a solution that uses our SDK.
However, we do not support:
Rendering issues when using Unity plugin - only tracking / recognition issues are supported.
Platform (Android / iOS) issues that are not related to Kudan AR SDK or Kudan CV SDK.
Editing a 3D model so that it is optimized for mobile use.
From more details have a look at the
Kudan Software Support Agreement PDF.
Contact us for any questions, inquiries regarding Kudan AR SDK.